We are a small team. We read every message and respond personally. Choose the right email for fastest response:
General questions
Email: hello@prenatalcalculator.com
For: general inquiries, feedback, suggestions, partnership questions.
Medical content corrections
Email: medical@prenatalcalculator.com
For: errors in our medical information, suggestions for updates based on new guidelines, references to peer-reviewed evidence we should consider.
Privacy and data questions
Email: privacy@prenatalcalculator.com
For: requests to access, correct, or delete your personal information. Questions about how we handle data. GDPR, CCPA, DPDP, PIPEDA, or Privacy Act requests.
Press and media
Email: press@prenatalcalculator.com
For: media inquiries, interview requests, expert source requests.
Legal
Email: legal@prenatalcalculator.com
For: copyright concerns, legal notices, terms of service questions.
Bug reports and technical issues
Email: support@prenatalcalculator.com
For: tools not working, broken links, calculation errors. Please include your browser, device type, and the specific tool you were using.
Response times
- General questions: 2-5 business days
- Privacy/legal requests: Within 30 days as required by law
- Bug reports: 1-3 business days for acknowledgment
- Press inquiries: Within 48 hours
Our community
For day-to-day parenting questions, our community forum is often faster than emailing us. Other parents share experiences, moderators include healthcare professionals, and the discussions are searchable.
Office hours
We do not have phone support. Our team operates across multiple time zones, so email is the most reliable way to reach us. Emails sent on weekends are answered the following Monday.